SalesMonster.ai
Effective Date: April 29, 2026
Last Updated: April 29, 2026
Company: AI Sales Monster LLC dba SalesMonster.ai
Address: 1044 Bay Colony Drive South, Juno Beach, FL 33408
These Terms and Conditions (“Terms”) govern your access to and use of the website at salesmonster.ai, our admin and team portals, the SalesMonster CRM, AI roleplay platform, Co-Pilot real-time call assistance, SMS verification program, affiliate program, and any related services (collectively, the “Services”) provided by AI Sales Monster LLC, doing business as SalesMonster.ai (“SalesMonster,” “we,” “us,” or “our”).
By accessing, registering for, purchasing, or using any of the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
You must be at least 18 years old and able to enter into a binding contract to use the Services. If you are using the Services on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@salesmonster.ai if you suspect unauthorized access.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription term.
You agree NOT to:
We reserve the right to suspend or terminate accounts that violate this section.
“Customer Content” means the scripts, recordings, prompts, contact lists, CRM data, and other materials you or your team upload to the Services. You retain ownership of your Customer Content. By uploading it, you grant SalesMonster a worldwide, royalty-free license to host, process, transmit, and display the Customer Content solely as needed to provide the Services to you.
You represent and warrant that you have all rights necessary to provide your Customer Content to us and that it does not violate any law or third-party right.
The Services include artificial intelligence features, including AI roleplay, scoring and feedback, and the Co-Pilot real-time call assistance tool (which may suggest language during live calls). You acknowledge:
SalesMonster, including its software, AI models, training methodologies, scoring rubrics, scripts and persona libraries (other than your custom content), brand, trademarks, and all related materials, is the exclusive property of AI Sales Monster LLC and is protected by U.S. and international intellectual property laws.
No license is granted to you except as expressly set forth in these Terms. Any unauthorized use, reproduction, replication, or reverse-engineering of SalesMonster’s proprietary technology, systems, or processes is strictly prohibited and may result in legal action and financial penalties.
Program Name: SalesMonster Insurance Verification SMS
Effective Date: April 29, 2026
Company: AI Sales Monster LLC
The SalesMonster Insurance Verification SMS Program (“Program”) sends one-time verification codes (OTP) to consumers who are actively engaged in a live phone call with one of our call center partners and have provided verbal consent to receive a verification code on their mobile phone.
Consent is obtained verbally during an active inbound phone call. A consumer is transferred to our automated verification system by a live agent. The system asks the consumer if they wish to proceed with verification. Only after the consumer verbally confirms “yes,” a single one-time verification code is sent via SMS to the phone number the consumer is calling from. No SMS is sent without explicit verbal consent.
You will receive one SMS verification code per active verification session. If the code expires or fails, a new code may be issued only after a new verbal request. There are no recurring, marketing, or promotional messages under this Program.
Your verification code is: 123456. It expires in 5 minutes.
Message and data rates may apply. Standard messaging rates from your wireless carrier apply to messages sent and received. AI Sales Monster LLC is not responsible for charges from your carrier.
To stop receiving SMS messages from this Program at any time, reply STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent.
For help, reply HELP to any message, or contact us at:
Email: support@salesmonster.ai
Website: www.SalesMonster.ai
Available on major US carriers including AT&T, T-Mobile, Verizon, US Cellular, Sprint, Boost, Cricket, MetroPCS, and others. Carriers are not liable for delayed or undelivered messages.
You must be at least 18 years old and the authorized user of the mobile phone number to participate in this Program.
Your privacy is important to us. See our Privacy Policy for details on how we collect and use your information in connection with the Program.
We may update these SMS Terms from time to time. The latest version is always available at this URL.
At SalesMonster.ai, we are committed to delivering exceptional AI-powered sales training and technology solutions. Because our Services involve significant customization, development, and resource allocation specific to each client, the following refund terms apply:
All sales are considered final once customization or script programming work has begun. This includes, but is not limited to:
Once work has commenced on any of the above, no refunds will be issued — partial or otherwise. Clients are encouraged to review all agreements, scope of work, and platform capabilities thoroughly before authorizing the start of customization.
For subscription-based services where no customization has been initiated, refund requests may be considered on a case-by-case basis at the sole discretion of AI Sales Monster LLC.
Clients wishing to cancel their SalesMonster.ai subscription or service agreement must provide a minimum of 30 days written notice prior to the desired cancellation date.
AI Sales Monster LLC reserves the right to enforce these terms without exception. By purchasing or subscribing to any SalesMonster.ai product or service, the client acknowledges and agrees to this Refund Policy and Cancellation Terms in full.
Each party may have access to non-public information of the other party (“Confidential Information”), including business strategies, customer lists, scripts, AI configurations, pricing, and proprietary methodologies. Each party agrees to protect the other’s Confidential Information using at least the same standard of care it uses for its own confidential information (and in no event less than reasonable care), and to use it solely for purposes of performing under these Terms.
Confidential Information does not include information that is publicly known through no fault of the receiving party, was already known to the receiving party without confidentiality obligations, was independently developed without reference to the other party’s information, or is required to be disclosed by law (with prompt notice to the disclosing party where permitted).
For contractor and partner engagements that require additional protections, SalesMonster may require execution of a separate Mutual Non-Disclosure and Intellectual Property Agreement.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALESMONSTER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SALESMONSTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SALESMONSTER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO SALESMONSTER FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless SalesMonster from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services in violation of these Terms or applicable law; (c) your violation of any third-party right, including any TCPA, telemarketing, or call recording violation; or (d) your breach of any representation or warranty in these Terms.
These Terms are governed by the laws of the State of Florida, without regard to conflicts of law principles. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the jurisdiction of those courts.
We may modify or discontinue features of the Services at any time. We may also update these Terms from time to time. Material changes will be communicated through the Services or by email. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes.
We may suspend or terminate your access to the Services if you breach these Terms, fail to pay fees when due, or use the Services in a manner that creates legal or operational risk. Upon termination, your right to use the Services ceases immediately, and provisions that by their nature should survive (including IP, confidentiality, disclaimers, limitation of liability, indemnification, and governing law) will survive.
AI Sales Monster LLC (dba SalesMonster.ai)
1044 Bay Colony Drive South
Juno Beach, FL 33408
General & Support: support@salesmonster.ai
Billing & Cancellations: billing@salesmonster.ai
Website: www.SalesMonster.ai